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Downtown Calgary’s Premier Detailing Centre 

Frequently Asked Questions About Auto Detailing in Calgary



How are the products and services at TLC Auto Detail Ltd different from others?

TLC Auto Detail Ltd is a professional business first and foremost and we strongly believe in providing our clients with exceptional service in the work that we do while providing Calgary's best selection of quality detailing packages.


What is detailing ?


Our detailing or “enhancement” services bring together today’s most advanced products and technique’s
Through our dedication in rectifying and removing paint defects such as swirl marks, holograms and scratches we are able to restore old paint or enhance the original finish to far beyond the manufacturers
and dealerships capabilities.



Can brand new cars straight from the dealer have paint damage?


Unfortunately we also receive new cars with paint defects caused by shipping and the dealer. During the PDI "pre-delivery inspection,” the rushed removal of the factory applied protective wrapping, poor wash methods and incorrect removal of fallout pollutants like rail dust, acid rain, bird droppings, bug enzymes, tree sap , tar, mineral deposits and over spray can cause paint imperfections such as swirl marks holograms and micro marring. Our detailing and paint correction, polishing services will restore your vehicle’s appearance. 



How is paint damage inflicted on my vehicle?


When pollutants like dirt, bugs, bird droppings, brake dust, road film, mineral deposits, anti-icing agents collect and are not properly removed from your vehicle the cleaning process can rub and grind these particles into the surface of the car, truck or SUV’s body, inflicting damage. Wash mitts, brushes and drying towels that have been previously used to wash other vehicles prior to yours can collect dirt and grit, causing defects known as swirl marks. Improper washing can also cause component damage when acidic products designed for purposes other than vehicle cleaning are used. Use of these harmful products can cause your brake callipers, wheel nuts, exhaust tips and brake discs to rust. Your vehicle’s paint is at risk at automated car washes that offer a "mechanical contact wash" These services can result in circular scratches and visible grooves in the vehicle's clear coat, Automatic and touchless washes use high pH alkaline pre-soaks to help strip road film and dirt, The downside... These types of washes rapidly degrade conventional waxes/sealants and offer a very short lived  spray wax and spot free

rinse agent often mineral oil based, Leaving behind a subpar surface that is prone to attracting dirt road salt and pollutants.



What is the difference between your detailing levels? 


Our packages range from hand car washing, interior detailing, semi annual cleanings, yearly full maintenance details, 
paint correction, polishing, ceramic protection treatments and more.



How long will my wax, sealant or graphene ceramic coating last?


A well kept wax or sealant finish expect 6-12 months, Followed by multi-year graphene ceramic coatings that are chemically bonded to your paint. Graphene Ceramic protection offers far greater chemical pH resistance with a harder top coat for increased protection from wash induced marring swirl marks, etching from bird droppings, bug splatter, oxidation, road salt and water spor resistance. Coated surfaces are much easier to clean and greatly reduce diminishing of the factory clear coat and its UV protection by adding a protective top layer to the paint surface. Therefore avoiding aggressive yearly paint correction, polishing, abrasion. Properly maintained these types of coatings can greatly improve the life span of your vehicles paint finish and are graded several years of performance.



How long will it take to detail my car?


Depending on the level of detail you choose most maintenance details
are same day service, by appointment only,
Paint correction, polishing and protective coatings can take multiple days.



Deposit and cancellation policy?


All of our appointments are very important to us. This is time we've set aside just for you and 

we don't want anyone to miss the opportunity to receive services. Prior to your appointment,

We require a credit card deposit and will require 24-hour's notice to cancel any booking/detailing

service. Failure to provide 24 hours advance notice of cancellation will result in a minimum

charge of 25% of the service cost.



Our dedicated team are always willing to answer your questions. Didn’t see your question answered on this page? Give us a call and let us know how we may help you.


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